Methods & quality

When a number is strong enough to show.

A pricing study is only as good as the sample under it. These are the rules Albi applies to every Van Westendorp, Gabor-Granger, MaxDiff and conjoint result: how many respondents each method needs, whose answers count, and what happens when there aren't enough.

The thresholds below come from the same code that grades your report, not from a separate policy document.

Sample size

A floor for each method.

A Van Westendorp crossing can be moved by a handful of respondents. MaxDiff and conjoint estimate many parameters at once, so they need more. The floors follow published guidance: 100 completes for a firm price-sensitivity read, and Sawtooth's 300 per study and 200 per reportable subgroup for choice models.

MethodFull fromSmall sample fromToo thin from
Van Westendorpn = 100n = 50n = 30
Gabor-Grangern = 100n = 20n = 10
MaxDiffn = 200n = 50n = 30
Conjointn = 300n = 60n = 30
Importance × willingness-to-payn = 200n = 60n = 40
Scalen = 100n = 30n = 15
Choicen = 100n = 30n = 15
Performance ratingn = 100n = 30n = 15
Open textn = 80n = 30n = 15

Below the “too thin” floor a cut is not offered at all. Importance × willingness-to-pay joins a MaxDiff to a price question, so it is graded on the respondents who answered both. Multiple-choice and ranking questions have no published floor and are not graded.

Your study's own result is never hidden

Hiding the only result a study produced helps nobody. Below the floor, your headline chart still renders, marked as a small sample. The full ladder applies to cuts: a segment, a country, a filter.

Conjoint: a minimum before launch

A conjoint design sets its own minimum sample by Orme's rule, n·t·a / c ≥ 500: respondents × tasks × options per task, over the most levels any attribute has. A plan below that minimum cannot be launched.

When a result is too thin

Four verdicts, applied to every cut.

Three confident-looking country charts built on 30 respondents each is how a reader gets misled. So a cut is offered only when it can carry a chart.

Full

At or above the method's floor. The chart renders with no caveat.

Small sample

Below the floor but still a reading. The chart is marked “Too few to trust”, and the ranges, not the single numbers, are the finding.

Too thin

A cut this small cannot carry a chart. Albi withholds it and shows the numbers only, marked “too thin”.

Not offered

Below the lowest floor, the cut is not reportable and does not appear as a filter at all.

Respondent quality

Whose answers count, and why.

Every real respondent is checked when they submit. A check raises a flag; flags are evidence, kept on record with when and why they were raised. Whether a flag removes someone from the analysis is a rule, and nobody is dropped silently: the analysis shows how many were excluded, and why, beside the n it used.

Never counted

  • Respondents who were screened out, rejected, or didn't finish.
  • Duplicate: the same person (the same panel ID or the same customer link) answering a second time. The first answer counts.
  • Answered under 70% of the required questions they were shown. Questions that logic hid from them don't count against them.

Flags mark, you decide

Speeding or straight-lining correlates with noise but doesn't prove it: a decisive respondent can answer a short survey fast and honestly. So every flag in the table below only marks a respondent for you to review, however many they have. You decide whether to exclude them.

Notes, not quality flags

  • Same answer at every price (from 3 prices asked): “I wouldn't pay any of these” is a real answer.
  • Left questions unanswered: an optional or later-added question skipped.
  • No start time recorded: a missing timestamp, not a quality finding.
FlagRaised when
Finished too fastFinished in under a third of the median time of the other completes in the same run. Until a run has 10 completes, a third of the survey's estimated time. Checked once, at submit.
Same answer throughoutGave the same answer to every scale question, with three or more scale questions.
Answer not validSent an answer the question cannot take; the answer is dropped.
Choices look randomIn a conjoint fit, their choices look no better than random.
Inconsistent answersAnswers that contradict each other, flagged by an analysis or a reviewer.
Prices out of orderVan Westendorp prices not in order (too cheap ≤ cheap ≤ expensive ≤ too expensive).
Same price four timesThe same price for all four Van Westendorp questions.
Accepted a higher price after refusing a lower oneGabor-Granger answers that contradict each other.
Always picked the same positionMaxDiff: picked the same position on every screen (checked from 4 screens).
Always chose the option in the same placeConjoint: chose the option in the same place every time (checked from 4–8 tasks, depending on options per screen).

You can overrule any of it

On the Responses view you can exclude or include anyone by hand, or dismiss a flag you judge a false positive. The flag stays on record, marked dismissed. Your decision changes the analysis only.

What you pay for

A duplicate is not charged. A respondent left out for answering under 70% of the questions, or excluded by you, finished the survey and was paid on the panel, so they are charged.

Synthetic respondents

AI-generated respondents don't pass through the submission checks above. Their answers count once generated, unless screened out or under 70% complete.

No attention checks yet

We don't use attention checks yet, and a skipped question is never treated as a failed one. We plan to add them in the formats Prolific allows. Until then we reject no one on Prolific: every participant who isn't a duplicate or screened out is approved and paid.

Want to see a report graded this way?

Design partners run their first study with us from October 20.